Privacy Policy

Kutsara Tinidor is a Filipino takeaway operated by JCMJL THORP LTD, registered in England and Wales.

Registered Company Name: JCMJL THORP LTD

Trading As: Kutsara Tinidor

Companies House Registration Number: 16740021

Registered Address: 210 Ashley Road, Poole, Bournemouth, BH14 9BY, UK

Website: kutsaratinidor.co.uk

Privacy Contact Email: contact@kutsaratinidor.co.uk

For the purposes of UK GDPR and the Data Protection Act 2018, JCMJL THORP LTD is the data controller.

Through our VIP Club sign-up form: name, email address, and phone number (if provided), plus your marketing consent choice and the date it was recorded.

Through our Contact / Enquiry form: name, email address, and the content of your message.

Through online payments (Stripe): your payment card details are entered directly into Stripe's secure system — we do not see or store full card numbers. Stripe processes payment data as an independent controller under their own privacy policy.

Through third-party ordering platforms (Just Eat, Uber Eats, Deliveroo): when you order via these platforms, your order and contact data is handled by those platforms under their own privacy policies. We may receive a summary of your order details to fulfil it.

Automatically via cookies and tracking: IP address, browser type, device information, pages visited, time spent on site, advertising identifiers (via Facebook/Meta Pixel), and analytics data (via Google Analytics).

Sending VIP Club offers and promotions by email or SMS — Legal basis: Consent (you opted in via our sign-up form).

Responding to your contact form enquiries — Legal basis: Legitimate interests (to respond to your request).

Processing online payments — Legal basis: Contract (to complete your purchase).

Fulfilling delivery orders via third-party platforms — Legal basis: Contract (to prepare and deliver your order).

Website analytics — Legal basis: Legitimate interests (with cookie consent where required).

Advertising and retargeting via Facebook/Meta Pixel — Legal basis: Consent (via our cookie banner).

Complying with legal obligations such as HMRC — Legal basis: Legal obligation.

Our website uses the following:

Google Analytics — to understand website traffic and behaviour. Data is transferred to Google servers in the US under Standard Contractual Clauses.

Facebook / Meta Pixel — to measure ad effectiveness and enable retargeting. Data is transferred to Meta servers in the US under Standard Contractual Clauses.

Essential cookies — required for the website to function. No data leaves the UK.

Non-essential cookies (Google Analytics, Meta Pixel) are only placed with your explicit consent via our cookie banner. You can change your preferences at any time via the cookie settings link in our website footer.

We do not sell your personal data. We may share it with:

Stripe — to process online payments securely

Google — analytics data via Google Analytics (transferred to the US under Standard Contractual Clauses)

Meta (Facebook) — advertising data via the Meta Pixel (transferred to the US under Standard Contractual Clauses)

Just Eat, Uber Eats, and Deliveroo — order data shared as necessary to fulfil deliveries placed through those platforms

Our CRM and marketing platform — to manage VIP Club contacts, send marketing emails and SMS messages, and handle contact form submissions (acting as a data processor on our behalf)

Legal or regulatory authorities — if required by law

Google Analytics and the Facebook/Meta Pixel transfer data outside the UK to servers in the United States. These transfers are protected by Standard Contractual Clauses approved under UK data protection law.

VIP Club marketing contacts: while you remain subscribed, then deleted within 30 days of unsubscribing.

Contact form enquiries: up to 12 months.

Payment and order records: up to 6 years (HMRC requirement).

Analytics data: as per Google Analytics retention settings (default: 14 months).

Under UK GDPR, you have the right to access, correct, erase, restrict, and port your personal data, and to object to processing or withdraw consent at any time.

To exercise any of these rights, contact us at: contact@kutsaratinidor.co.uk

To lodge a complaint: Information Commissioner's Office (ICO) — ico.org.uk — 0303 123 1113

Email: every marketing email includes an unsubscribe link.

SMS: reply STOP to any marketing text message.

We will process your request promptly.

We review this policy at least annually and whenever our data processing activities change. The "last updated" date at the top reflects the current version.

JCMJL THORP LTD (trading as Kutsara Tinidor)

210 Ashley Road, Poole, Bournemouth, BH14 9BY

kutsaratinidor.co.uk

contact@kutsaratinidor.co.uk